10 of 10 Service Delivery Jobs in Derby

you're just starting your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client … relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional Service as a Standard'. This role involves coordinating across departments to deliver exceptional service for new and existing clients. You will act as the main … point of contact for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar role. Proficiency More ❯

Service Planning and Delivery Manager page is loaded Service Planning and Delivery Manager Apply locations Derby time type Full time posted on Posted Yesterday job requisition id JR Job Description Services Planning and Delivery Manager Full-Time Derby/Site-Based We are seeking a … Services Planning and Delivery Manager to join our On-Wing Aftermarket Operations team, reporting to the Vice President, Services Control Centre (SCC). The role involves leading specialist planning and service delivery teams responsible for designing and managing our Line Replaceable Units (LRU) management services across a … global customer network. This position manages a team of over 10 professionals, focusing on the integration and delivery of LRU services contracted with our Total Care Agreement customers for all Trent and RB211 fleets worldwide. The team also oversees Entry into Service readiness activities for LRU services, supports More ❯

Job Description Service Design Architect UK Full-time Location: Derby or Bristol (Hybrid) About the Role Are you ready to shape innovative service solutions in a dynamic environment? We're seeking a talented Service Design Architect to join our team, driving impactful change and designing seamless customer … experiences. We are hiring a UK Service Design Architect to join an exciting, delivery-focused team in Digital and IT at Rolls-Royce. You will be responsible for defining the Service Strategy and Design of all new services and applications across the UK, including the UK defence … sector. As the UK Service Design Architect, you will work as part of a small team to identify Supply Chain partners and service models for new UK services. This role is ideal for someone with strong delivery focus, experience in designing and contracting service delivery More ❯

processes, ensuring issues are identified and resolved swiftly. Be the Escalation Point:Act as an escalation point for clients, providing support to the Littlefish Service Delivery Manager and ensuring issues are handled effectively and in line with SLA expectations. Proactive Problem Management:Use data analysis to identify potential … and implement proactive measures to mitigate risks. Create Insightful Reports:Produce management information and regular reports, analysing SLA performance, KPIs, and trends to drive service quality improvements. Collaborate Across Functions:Work alongside Incident Management, Change Enablement, and Continual Improvement teams to ensure seamless service delivery. Stay Ahead of … Industry Trends:Keep up with industry best practices, bringing new ideas and processes to enhance our service delivery and client satisfaction. Your main duties will include: Leading and managing Problem Managers, ensuring smooth day-to-day operations and process adherence. Deputising for the Problem and Major Incident Management More ❯

Role Title: Head of Business Solutions Delivery - Engineering, Manufacturing & Operations We anticipate paying a salary from £125,000+ DOE Location: Derby, Warrington OR Manchester offices - Hybrid working flexibility We are Rolls-Royce SMR, pioneering an industry-changing initiative. This is a unique, once-in-a-career opportunity to leave … Royce SMR expands and secures new contracts, there is a need to enhance our digital and supporting capabilities. The Head of Engineering and Operations Delivery will support the deployment of digital and technological solutions across Engineering, Manufacturing, Operations, and the broader Enterprise, adapting to shifting demands. This role involves … leading the delivery of a new digital landscape to meet business objectives. Key Responsibilities Develop and oversee delivery plans integrating people, processes, and technology for enterprise-wide systems, collaborating with Business and DigIT leadership. Lead large-scale enterprise programs, promoting effective adoption of technology solutions to improve customer More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

View more categories View less categories Sector Project and Program Management Role Manager Contract Type Permanent Hours Full Time Job Description Job Title: Project Delivery Manager - Commodities - Submarines Working Pattern: 37 hours Working location: Raynesway/Derby Rolls-Royce has an excellent opportunity for a Project Delivery Manager … to join our Submarines Business in Derby, to support the delivery of our In-Service UK Nuclear Submarine fleet. This role sits within the Services Delivery Business Unit; therefore, the successful candidate will need to have a strong customer management focus, a proven track record in project … delivery and the ability to operate in a complex environment within the Submarines enterprise. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft More ❯

strategic growth, and regulatory compliance. This key leadership role includes managing transportation operations, vendor relations, and route optimization while leading a team to drive service quality and customer satisfaction. Hours of Work : 08;00-16:30 Key Responsibilities : Strategic Planning & Operations Management Develop and execute strategies for efficient freight … operations across multiple sites. Optimize transportation routes and schedules to maximize efficiency and cost-effectiveness. Coordinate the movement of goods to meet customer delivery requirements. Oversee day-to-day operations to maintain high service levels and satisfaction. Team Leadership & Management Lead, mentor, and develop teams including managers and … strong relationships with carriers, logistics providers, and vendors. Negotiate contracts to achieve the best balance of cost and service. Monitor carrier performance and enforce service agreements. Network Optimization Continuously analyse and enhance the freight network for cost control, speed, and sustainability. Implement and oversee advanced technology for route optimization More ❯

documentation such as design blueprints, system diagrams, and strategic roadmaps. * Serve as a trusted technical advisor, offering design guidance and support throughout the entire delivery lifecycle. * Advise on integration approaches, cloud architecture, and infrastructure planning to enable smooth and efficient service delivery. * Ensure solutions conform to relevant industry More ❯