Service Delivery Manager
Derby, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
The NAV | 365 People (TNP, a Node4 Company)
Join to apply for the Service Delivery Manager role at The NAV | 365 People (TNP, a Node4 Company) . Become a change maker and join Node4. We have a committed, talented, and diverse workforce that is growing all the time. As we expand through growth and acquisitions, we focus on what matters most — our people . We … want you to grow, learn, and evolve with us. About The Role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client relationship duties, managing multiple client accounts in collaboration with the Account Manager and the wider Node4 team to deliver … Exceptional Service as a Standard”. This role involves multi-department coordination, focusing on delivering exceptional service to new and existing clients. You will act as the main contact for service delivery issues within your accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired More ❯
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