derby, midlands, United Kingdom Hybrid / WFH Options
Morgan Philips Group
Service Transition Manager x2 (remote in the UK) I am recruiting for several service transition manages to work for a financial services client remotely in the UK. This role will be responsible for managing the introduction of change across the services, following principles ensuring the decision … making of the change management group to reflect the team’s commitment to safeguarding and protecting live service Experience Improving live service by increasing the quality of changes coming in, with a strong focus on end user experience. Assuring that quality standards, particularly non-functional requirements, are applied … to all changes into the live service. Defining and continuously improving the management system to identify, prioritise and track service improvements that have been raised through Service Transition activities. Experience of Release & Change processes Experience of Change Management processes Experience of managing stakeholder groups across all Departments Working More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
risual Limited
you're just starting your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and … relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional Service as a Standard'. This role involves coordinating across departments to deliver exceptional service for new and existing clients. You will act as … the main point of contact for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
PKF Smith Cooper Limited
Location: Derby Contract: Full-time (37.5 hours) Salary: Dependent on experience Are you ACA or ACCA qualified and looking to pivot from audit or accounts into a dynamic, fast-paced advisory role? This could be the perfect next step in More ❯
derby, midlands, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
Customer ServicesManager - Healthtech | Hybrid (Midlands based HQ) | Up to £65K + Bonus + Benefits iO Associates is working with a fast-growing Healthtech company that's transforming clinical software for the private and NHS sector. They are looking for a Customer ServicesManager to own … customer support and service excellence, sitting between product, support, and delivery teams. This role is ideal for someone passionate about client relationships, service improvement, and driving impact in digital healthcare. What you'll be doing: Handling a broad spectrum of customer issues - not just technical Acting as a … key liaison between customers and product/support teams Supporting onboarding, service queries, demos, and ongoing training Feeding into product improvements and support workflows Occasional site visits and customer meetings What we're looking for: Experience in Customer Success, Client Services Support Desk Experience within Software (Essential) Background in More ❯
Customer ServicesManager - Healthtech | Hybrid (Midlands based HQ) | Up to £65K + Bonus + Benefits iO Associates is working with a fast-growing Healthtech company that's transforming clinical software for the private and NHS sector. They are looking for a Customer ServicesManager to own … customer support and service excellence, sitting between product, support, and delivery teams. This role is ideal for someone passionate about client relationships, service improvement, and driving impact in digital healthcare. What you'll be doing: Handling a broad spectrum of customer issues - not just technical Acting as a … key liaison between customers and product/support teams Supporting onboarding, service queries, demos, and ongoing training Feeding into product improvements and support workflows Occasional site visits and customer meetings What we're looking for: Experience in Customer Success, Client Services Support Desk Experience within Software (Essential) Background in More ❯