Technical Account Manager - Red Hat Linux Platform, Remote - United Kingdom
- Hiring Organisation
- Red Hat
- Location
- Derby, Derbyshire, UK
- Employment Type
- Full-time
your own or through collaboration with fellow Red Hatters and customer teams Provide advice and guidance to customers about their current and future use … offerings Perform technical reviews and share knowledge to proactively identify and prevent issues Manage customer cases and maintain clear and concise case and customer documentation; create customer engagement plans Handle customer escalations with Red Hat and customer teams Engage with Red Hat's engineering teams to help develop solutions ...