1 of 1 Remote 1st Line Engineer Jobs in Derbyshire

Job Title: 1st Line IT Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a variety of clients and … business applications. Set up and configure desktops, laptops, mobile devices, and printers. Manage Active Directory accounts, password resets, and user permissions. Escalate complex incidents to 2nd/3rd Line Engineers … where necessary. Maintain accurate documentation in the ticketing system. Assist with client projects, such as migrations, upgrades, and new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/ More ❯