QM and IA Intelligence Analyst
Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DHU Healthcare
continuous service improvement with a primary focus on quality management and interaction analytics. If you have a knack for turning data into actionable insights and are passionate about improving patient care through analytics, we want to hear from you. Key Responsibilities Champion high-quality patient care … a contact centre environment. Proficiency in SQL, Power BI, VBA, MS Excel, and data visualization techniques. Strong background in turning data into actionable insights. Knowledge and experience with Quality Management systems (preferably NICE CXOne). Excellent communication skills with a flair for storytelling and the ability more »
Employment Type: Work From Home
Salary: £35,000
Posted: