IT Support Engineer
- Hiring Organisation
- Renzo Talent Ltd
- Location
- Alfreton, Derbyshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
software, and network issues Install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices) Set up new users, manage accounts, and maintain Active Directory Monitor and manage helpdesk tickets, ensuring timely resolution and escalation Document support issues and solutions for knowledge base purposes Requirements: Previous … experience in a 1st or 2nd line IT support role Strong knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, networking fundamentals (DNS, DHCP, TCP/IP), and remote support tools Excellent communication and problem-solving skills A proactive and customer-focused approach ...