3 of 3 Remote Customer Engagement Jobs in Derbyshire

and Mid Market Business, support and drive pre-sales activities both within this sector and across our wider B2B organisation. What you'll do : Customer Engagement: Actively engaging with customers and prospects to understand their needs, present Sky's solutions, and align them with customers' business strategies. Solution … Design: Designing tailored solutions to meet customer requirements, supported by detailed technical documentation like diagrams and topology details. Technical Expertise: Demonstrating knowledge in networking architectures, protocols (e.g., SD-WAN, MPLS, VPN), WiFi standards, LAN, security frameworks (e.g., SASE, SSE), and voice services (e.g., VoIP). Support & Training: Providing technical … starter with a real passion for supporting customers on digital transformation journeys. You will have had experience in all or most of the following: Customer-Centric Engagement: Building strong relationships with customers and prospects by actively engaging with them to understand their needs and align Sky's offerings More ❯

Ownership: Manage the OKRs for the Score and Report domain, ensuring alignment with business goals and overall responsibility for performance of the domain. Driving Engagement and Growth: Implement strategies to increase customer engagement, upsell premium offerings, and improve retention through innovative and valuable features. Qualifications Product Leadership … a leadership role, with extensive product experience, driving product success. Consumer focus: Deeply consumer-obsessed, with a strong commitment to understanding and solving genuine customer problems. You will have created product experiences that meet the real needs of our customers, ensuring that their satisfaction and success are at the … team to achieve excellent outcomes. Strategic Vision: Demonstrated experience in developing and implementing a product vision and strategy that drives business growth and enhances customer satisfaction. Stakeholder Influence: Experience managing and influencing a wide range of stakeholders, including senior executives and cross-functional teams. Commercial Acumen: Strong understanding of More ❯

the opportunity to make their own career in Information and Data Management, depending on your areas of interest. The role includes responsibility for wider customer teams within the organisation. So, using your expertise and influence, you will provide practical advice, empowering teams to make effective decisions. There may also … be opportunities to provide customer training and drive excellence in information management behaviours across the organisation. By joining us, you'll have a key role in enabling digital and technological change, which could include contributing to the development of working practices and policies, and ensuring developments in information management … graduated with information, records or data management qualifications, and those with an existing broad set of data and information management skills. These could include customer engagement, communication and presentations skills, implementing best practice and knowledge sharing, planning, and organisation and prioritisation skills. You'll bring all your expertise More ❯