Customer Experience Jobs in Derbyshire

1 to 5 of 5 Customer Experience Jobs in Derbyshire

Head of Digital

Derby, Derbyshire, East Midlands, United Kingdom
Forward Role
Role Overview: The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels. This is a business critical … office. Key Responsibilities: Develop and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps, and … customer portals. Lead and develop the digital team, fostering a culture of collaboration and continuous learning Ensure data security and comply with regulators Stay abreast of emerging technology and industry trends Qualifications and skills: Experience in a senior digital leadership roles in a regulated environment Strong knowledge of more »
Employment Type: Permanent
Salary: £95,000
Posted:

Team Leader

Derby, Derbyshire, East Midlands, United Kingdom
InMotion
We want to provide products to everyone on any of lifes journeys. Our InMotion brand, is a leading digital accessories business, offering an amazing customer experience with all the latest tech. Thats why, as we continue our journey, our aim is simple: to make every one of lifes … journeys better! As a Team Leader at East Midlands Airportyoull lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share … colleagues are, set clear and measurable targets, which are reviewed regularly. Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally. What our Store Leadership Team would love to see: Current more »
Employment Type: Permanent
Salary: £22,000
Posted:

Sales Executive

Chesterfield, England, United Kingdom
Apprentify
C/4 or above in GCSE maths AND English. Must have valid driver's license and access to vehicle. 3-12 months sales experience Been in the UK for the last 3 years. Skills requirements Communication skills, IT skills, Customer care skills, Initiative, Creative, Training to be … the responsibility to sell a specific product line or service. They plan their sales activities, lead the end-to-end sales interaction with the customer and manage their sales internally within their organisation. They will be responsible for retaining and growing a number of existing customer accounts, and … generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close. A Sales Executive will develop customer relationships by establishing rapport and building trust and confidence in their own and their organisation’s capabilities through demonstration of detailed product knowledge, competitor more »
Posted:

Enterprise Architect

Derby, England, United Kingdom
Pax8
The ability to shape and deliver innovative products - you'll play a key role in our product-led growth. The opportunity to use your experience to drive significant changes and double our delivery capacity. This position offers the potential to carve out a unique leadership role and reach executive … their field! Motivated and determined on delivering excellence, they're also focused on fostering a people centric culture! We are Pax8 where our employee experience meets customer experience - come and be "work happy" with us! You would be joining a rapidly growing team bringing the success of …/EU: https://www.pax8.com/en-eu/Requirements: You'll be the ideal Enterprise Architect for us if you have: Substantial experience in enterprise architecture, solution design, and technical leadership roles Strong documentation skills with a passion for clear communication and team alignment In-depth knowledge more »
Posted:

Web Analyst - Hybrid

Derby, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Forward Role
championing digital data and producing insights which will be crucial in enhancing the understanding of digital and onsite performance, whilst driving digital effectiveness and customer experience. This is a new role for the business due to continued growth, you will have the chance to work with latest tech and … tech/digital transformation. The business in an award-winning travel company, delivering authentic experiences, and they hold an outstanding reputation with a loyal customer base. The purpose of the team is to deliver high quality, actionable insights which can be used to drive commercial decision making. The Web … on web, providing data and analysis which will push forward the digital performance and overall strategy. Web Analyst Responsibilities: Understanding the end-to-end customer journey, from online and offline – providing a holistic view of the customer base and their behaviors Monitor on-site performance, reporting on engagement more »
Employment Type: Permanent
Salary: £45,000
Posted:
Customer Experience
Derbyshire
10th Percentile
£29,450
25th Percentile
£29,750
Median
£45,000
75th Percentile
£57,500
90th Percentile
£58,750