Senior Service Delivery Manager
- Hiring Organisation
- Morson Edge
- Location
- Derby, Derbyshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £650/day
Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity) Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls Champion user experience, service integration and digital service maturity What success looks like - In the short term, you will: Establish regular … resilience and compliance A passion for continuous improvement and service excellence Essential qualifications & experience - Senior service management certifications (e.g. ITIL® Expert, ISO / IEC 20000, COBIT®, SIAM or equivalent) 10+ years' experience in IT service management or operations leadership Demonstrated experience managing large ...