Derbyshire, England, United Kingdom Hybrid / WFH Options
Harvey Nash
that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App This is an excellent opportunity to create a more »
Recommend and implement innovative technology solutions to improve business operations. Continuously seek opportunities to enhance IT processes and systems. Qualifications: Education: Relevant certifications (e.g., ITIL, PMP, CISSP) are a plus Cisco, Microsoft or other relevant qualifications are beneficial Experience: Minimum of 2 years of experience in IT management or a more »
the satisfaction of the customer Possess excellent customer communication skills Experience of producing and updating technical documentation to a high standard Experienced working within ITIL framework particularly around change control Excellent attention to detail, organisational skills and problem solving skills Strong team player with first-rate written and verbal communication more »
apparent and may lie outside of your core skill set. Collaborating closely with cross-functional teams to implement IT best practices and adhere to ITIL framework standards. Working across multiple projects and adapting to changing priorities. Working with multiple vendors and client's staff to deliver projects and resolve support … Essential Experience and Attributes Minimum 3+ years commercial experience Excellent documentation and communication skills Able to work autonomously and with minimal direction Knowledge of ITIL best practices for Service Management Proven experience of working with development/QA teams Microsoft Server 2016/2019/2022 and Windows Client Operating more »
standards Aware of Data Protection Act, Computer Misuse Act, Caldicott Report, etc Backup & Recovery Desirable Relational Database Skills (e.g. Oracle, SQL, MS Access) PRINCE2 ITIL Cyber Security Personal Attributes Essential Good interpersonal/communication skills and the ability to explain technical information to a non-technical audience. Ability to cope more »
Derby, Derbyshire, Branston, United Kingdom Hybrid / WFH Options
Harvey Nash
Flexible benefits package I am keen to talk to any support managers with solid experience of the SDLC, API's/Web App integration & ITIL, specifically having been responsible for all levels of support, Incident Management, Vendor Management, Risk, The Role: Reporting to the Director of Technology, and working with … that process Experience of managing and coordinating internal and third party partners to agreed support strategies and service levels Vendor management knowledge and experience ITIL/ITSM v3 Certification desired Experience of support operation across a range of core technologies Web App Integrations and APIs This is an excellent opportunity more »
