1 of 1 Remote Patch Management Jobs in Derbyshire

in line with ITSM processes. Respond to alerts from monitoring tools (e.g., Logic Monitor) and address underlying issues. Implement technical changes, preparing and presenting to CAB when required. Support patch management, event management, and proactive monitoring activities. Ensure timely ticket updates and resolution within agreed SLAs. Contribute to the knowledge base and continuous improvement initiatives. Adhere to … ISO policies, security standards, and service management processes. What We're Looking For: L2 Service Desk Analyst Essential: L2 Service Desk Analyst 2+ years of Technical Support experience. Strong knowledge of Microsoft client and server architecture. Hands on experience with server support Exposure to network infrastructure Familiarity with infrastructure technologies such as visualisation (VMware) Skilled in Active Directory (users More ❯