4 of 4 Service Desk Engineer Jobs in Derbyshire

IT Service Desk Engineer Derby Permanent £22,000 - £28,000 (DOE) IT Service Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join … to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + … DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: £22k-28k Salary (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯

IT Service Desk Engineer Derby Permanent £22,000 - £28,000 (DOE) IT Service Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join More ❯

Job Description IT Service Desk Engineer Derby Permanent £22,000 - £28,000 (DOE) IT Service Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance More ❯

on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client's customers within a service desk environment mainly managed by remote access; however, on-site visits may be required. A good technical knowledge is essential to ensure incidents … providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the service desk to improve first-time fix resolution times. Communicate clearly, effectively, and in a timely manner with all … customers. Create and maintain accurate documentation within the centralized management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training, and hands-on practical experience. Azure knowledge, in that you have More ❯