11 of 11 Customer Requirements Jobs in Devon

the forefront of innovation in the MAT finance sector, and we're constantly looking for ways to improve our offering. We work closely with our customers to understand their requirements so that we can tailor our product to their specific needs and our team is always available to provide expert advice and support. But at our core, we're … you will be a key member of the team and play a crucial role in providing support and guidance to customers and team members. Key Responsibilities Investigate and resolve customer queries in a timely and efficient manner. Escalate support tickets appropriately, ensuring timely communication and resolution of complex issues. Accurately log incidents and provide detailed replication steps, along with … expected outcomes, to aid in troubleshooting and resolution. Create and update customer-facing documentation, including user guides and FAQs. Analyse tickets and enhance AI-generated responses to improve the quality and accuracy of customer interactions. Configure and maintain application settings based on customer requirements and best practices. Perform additional tasks and responsibilities as assigned to support More ❯

overseas Amazon, Shopify and eBay Own the Inventory, Orders, Forecasting and Reporting as well as Intelligence, using Google Ads, Facebook Ads, TikTok Ads! Use Business Intelligence & Reporting to identify customer inquiries, returns and reviews Report Product Issues, Demand Changes and Website insights Monitor Competitor Activity and Report Relevant Insights Analyse sales performance across different channels Manage and lead across … Amazon Seller Central, Shopify, eBay and ShipStation Maintain Customer Service System with organised Case Management Handle B2B orders and wholesale customer requirements Supervise fulfilment in terms of order accuracy Profile In terms of the Successful Candidate for this role, you must be comfortable to wear multiple different hats! This is not a pigeon-holed role and you More ❯

Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we'd love to hear from you! About the Role As a Configuration Specialist at Unity5, you'll be at the heart of … our implementation process, ensuring new customers are set up seamlessly with our cutting-edge software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases. What We're Looking For A customer-focused mindset with a commitment to delivering top-tier service A natural problem solver … Hands-on experience with SSO integrations, data migration, and APIs Industry knowledge of parking compliance What You'll Be Doing Becoming a product expert in Unity5 systems and configuring customer requirements efficiently Setting up customer test and live environments using both manual and scripted configurations Testing and approving system deliveries before release Troubleshooting technical issues and supporting More ❯

further developing the existing toolset and for architecting new tools to a professional standard. This is achieved through working very closely with the experts in Vehicle Dynamics, turning their requirements into reality. You will also be working alongside our team of professional software developers who support the wider Vehicle Dynamics toolset for data processing and visualisation. These tools provide … tool development. Continuously seek to improve test efficiency and effectiveness via the toolset. Support other team members in contributing to the tools successfully. Manage the product backlog in Jira – customer requirements fully understood & recorded, linked to higher-level objectives and prioritised accordingly, working closely with the Product Owner. Develop and maintain a product roadmap and clear software architecture … vision. Lead the detailed planning of stories which deliver customer value, outlining the technical approach to delivering them and estimating the story points required. Contribute to the automated testing framework to ensure that all developments are robustly deployed. Support all Agile ceremonies, with particular focus on regular retrospectives – being open to giving and receiving constructive feedback and supporting continuous More ❯

further developing the existing toolset and for architecting new tools to a professional standard. This is achieved through working very closely with the experts in Vehicle Dynamics, turning their requirements into reality. You will also be working alongside our team of professional software developers who support the wider Vehicle Dynamics toolset for data processing and visualisation. These tools provide … tool development. Continuously seek to improve test efficiency and effectiveness via the toolset. Support other team members in contributing to the tools successfully. Manage the product backlog in Jira – customer requirements fully understood & recorded, linked to higher-level objectives and prioritised accordingly, working closely with the Product Owner. Develop and maintain a product roadmap and clear software architecture … vision. Lead the detailed planning of stories which deliver customer value, outlining the technical approach to delivering them and estimating the story points required. Contribute to the automated testing framework to ensure that all developments are robustly deployed. Support all Agile ceremonies, with particular focus on regular retrospectives – being open to giving and receiving constructive feedback and supporting continuous More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯

procedures and other software engineering techniques. Responsibilities Delivery of high-quality technical solutions to meet stakeholder requirements. Ensures user stories are ready for development to start work. Ensure that customer requirements are understood clearly and accurately defined, both technically and from a business perspective. Support solutions through the selection of appropriate tools, technologies, and frameworks either drawing on … design patterns, DevOps, continuous development and continuous delivery. Develop and maintain a deep technical knowledge of the technology stack. Thinking through, understanding and applying broader issues and non-functional requirements (e.g. scalability, security, maintainability & performance) Mentoring developers in the team and reviewing code, contributing to the overall quality and security principles. Provide technical training, solution awareness and knowledge transfer … to other team members. Supporting Project Management by leading the upfront and on-going phases of a delivery. Understand non-functional requirements including performance, resilience, stability, security, maintainability and scalability of systems/solutions. Ensure consistent collaboration, relevant documentation and support/service mechanisms, both internal and external, throughout all engagement lifecycles. Prototyping potential solutions through Proof-of-Concept More ❯

and committed to delivering high-quality results for clients. Roles and Responsibilities Act as the Technical Lead for allocated client sites, liaising with internal and external stakeholders. Scope new customer requirements and change requests, producing estimates, technical documentation, and implementation plans. Design, configure and implement HL7, FHIR, and other interoperability solutions, adhering to NHS standards and internal coding … post-implementation support. Troubleshoot and resolve integration issues effectively, escalating, as necessary. Prepare and maintain comprehensive documentation for internal and client use. Adhere to data protection, governance and security requirements, ensuring all solutions align with NHS policy. Contribute to internal tooling, code libraries, and process improvements. Provide knowledge transfer both internally and externally as required by the project team. More ❯

technical role within Amulet Hotkey's operations. This hands-on position involves architecting and implementing remote desktop and virtualized solutions for blue-chip organizations across EMEA, with travel to customer sites within these regions. You will collaborate closely with Sales and Technical teams, supporting pre-sales and post-sales activities, including solution design, proof-of-concept deployment, and production … discovery sessions with customers and prospects, aligning solutions with business needs. Support proof-of-concept deployments, integration, and troubleshooting. Coordinate with Product Teams and partners to align solutions with customer requirements. Develop and present technical proposals, architectures, and detailed designs. Post-Sales & Implementation Contribute to final solution design and oversee implementation in production environments. Provide advanced support (L3/… L4) during escalations. Optimize system performance, ensuring solutions meet security and compliance standards. Deliver professional services for customer implementations. Ongoing Support & Continuous Improvement Act as a trusted technical advisor, providing clear guidance and responses. Conduct system audits and health checks, recommending improvements. Provide training and documentation for teams and customers. Key Skills & Experience Experience delivering technical projects and enterprise More ❯

key escalation point for complex technical issues. Mentor and guide colleagues, fostering best practice and knowledge sharing across teams. Contribute to pre-sales activity, validating designs and supporting complex customer requirements. Ensure robust documentation, backup processes, and disaster recovery readiness. Evaluate and recommend new technologies to enhance our estate. Essential skills and experience include: Hands-on knowledge of AWS More ❯

key escalation point for complex technical issues. Mentor and guide colleagues, fostering best practice and knowledge sharing across teams. Contribute to pre-sales activity, validating designs and supporting complex customer requirements. Ensure robust documentation, backup processes, and disaster recovery readiness. Evaluate and recommend new technologies to enhance our estate. Essential skills and experience include: Hands-on knowledge of AWS More ❯