IT Support Engineer / Field Engineer (MSP)
- Hiring Organisation
- Pivotal Recruit Ltd
- Location
- Newton Abbot, Devon, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £42,000 per annum
evolving MSP in the South West and need someone who already understands how a good MSP should operate. This role combines 2nd line support, field engineering, and direct client interaction across both business and residential customers. We need somebody who is confident handling escalations and will take responsibility … security-first mindset aligned to Cyber Essentials standards · What We’re Looking For In You Proven experience as a Level 2 IT Support Engineer/2nd Line Engineer within an MSP Confident handling escalations and more complex technical issues Strong experience with ticketing systems, SLAs, and prioritisation Solid ...