Telephony Support Analyst
Torquay, United Kingdom
Torbay and South Devon NHS Foundation Trust
Job summary An exciting opportunity has arisen for a Telephony Support Analyst to join our IT Operations Telephony Team. In this role, you will be a key member of the Networks and Telephony Team, providing crucial technical support and administration for all fixed-line and mobile telephony services across the South Devon Health Community. The successful … candidate will have a good breadth and depth of IT knowledge and will be responsible for the technical configuration and day-to-day support of our diverse telephony solutions, including the Cisco IP Telephony Network, the Alcatel Lucent backup telephone system, and mobile phones. A primary focus of this position will be providing second-line support to … from fixing telephone handsets to supporting Cisco Jabber and mobile SIM cards. Working within a small and supportive team, you will have the opportunity to take the lead on telephony projects, contribute to the continuous improvement of our services, and mentor junior team members. We are a self-motivated and caring team that is passionate about delivering a quality More ❯
Employment Type: Fixed-Term
Salary: £26530.00 - £29114.00 a year
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