3 of 3 Knowledge Transfer Jobs in Devon

framework standards. Collaborate proactively with 3rd line IT teams and technical specialists, ensuring seamless escalation and resolution of highly complex technical issues, while promoting knowledge transfer and contributing to the organisation's knowledge-management objectives. Deliver targeted training and technical guidance to end-users and junior … staff, enhancing system competency and reinforcing adherence to organisational IT standards and security protocols. Consistently maintain, review, and enhance technical documentation, user guides, and knowledge bases to ensure accuracy, relevance, and accessibility. Keep all materials up to date to support operational excellence, streamline future troubleshooting, and align with ITIL ...

will support live systems through structured change implementation and technical problem resolution. You will review and create Low Level Designs, build documentation, and Knowledge Base Articles. You will deliver knowledge transfer to customer teams and contribute to ongoing service improvement. You will support virtualised and secure infrastructure … . Deep experience with Active Directory and Group Policy design and support . Experience with Microsoft HyperV and VMware NSX virtualisation . Knowledge of Skype for Business and Exchange 2012 or 2016 . Good understanding of network design principles, firewalls, and WAN protocols. Experience with McAfee AV and ePolicy ...

Server and VDI platforms. Advanced incident resolution, root-cause analysis, and change implementation. Create and review LLDs, build/config documentation and KBAs. Provide Knowledge Transfer to customer teams. Support improvements across virtualisation, network, and security services. Essential Skills Windows Server 2016–2022 Active Directory & Group Policy Hyper ...