2 of 2 Remote/Hybrid Root Cause Analysis Jobs in Devon

main technical escalation point for complex IT incidents and service requests. Diagnose and resolve hardware, software, networking, and end-user computing issues. Perform root cause analysis and implement long-term solutions to prevent recurring issues. Manage and update service tickets within the IT Service Management (ITSM) platform. ...

will use data and operational insight to identify issues, improve processes and enhance the customer experience. This is a varied role combining data analysis, stakeholder management, problem solving and field-based support. Key Responsibilities Support continuous improvement across digital fulfilment operations. Visit stores to review processes and identify areas … data to identify trends and opportunities. Produce reports, insights and recommendations to support decision-making. Monitor KPIs and highlight areas requiring action. Carry out root cause analysis and develop sustainable solutions. Support the development of dashboards, reports and performance measures. Work with IT and Business Intelligence teams ...