our growing IT team as an IT Support Analyst in our Exeter office. As part of this role you will be responsible for: Proactively monitoring support calls using our ServiceNow ticket management system Taking phone calls, logging tickets, and troubleshooting IT issues Liaising with third party vendors where applicable Preparing hardware including deploying OS image, installing and configuring software and More ❯
ServiceNow Developer (IRM) 6 months Remote working (1 day on-site when required) Inside IR35 - Umbrella only Responsibilities: Development and Customization: Work on developing and customizing ServiceNow IRM applications. Risk Management: Implement solutions for managing cyber risks and controls. Collaboration: Collaborate with Scrum Masters, Solution Architects, and other team members to deliver complete solutions. Integration: Ensure seamless integration of IRM … modules with other ServiceNow applications. Requirements: Experience: Proven hands-on experience with ServiceNow IRM. Skills: Strong understanding of cyber risks and controls. Certifications: ServiceNow certifications such as CSA (Certified System Administrator) and IRM-specific certifications are often preferred All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be More ❯
Microsoft 365 queries. You'll play a key role in keeping internal users productive and systems running smoothly. 🛠️ What You’ll Be Doing: Responding to incoming support tickets via ServiceNow Providing 1st/2nd line support across Windows 10/11 , O365 , and Active Directory Preparing and configuring laptops, desktops, and mobile devices (iOS) Supporting meeting room setups and remote More ❯
