1 to 2 of 2 ITIL Jobs in Dewsbury

Essential 5 GCSEs or equivalent including Mathematics and English. Educated to degree level or equivalent or able to demonstrate equivalent level of experience. Current ITIL foundation certification (or willing to work towards). Desirable Relevant industry standard IT qualifications. Relevant industry standard customer service qualifications. SDI Service Desk Analyst qualification. more »

Service Level Agreement targets and managing own workloads to meet them. Desirable Experience of working in an IT Service Desk environment. Experience of using ITIL processes for IT Incidents and Service Requests. Experience of using IT Service Management tools. Previous NHS experience. Qualifications Essential 3 GCSEs at Grade C or … Desirable Certification/accreditation in specific IT products or technologies, such as MS Office. Certification/accreditation in appropriate service delivery skills, such as ITIL v3/4, or in customer services. Service Desk Analyst certification. Personal Attributes Essential Proven organisational skills including the ability to handle multiple tasks and more »