1 to 4 of 4 Customer Service Jobs in Doncaster with Remote Work Options

a IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We provide companies with IT Support Services to a wide variety of industries and businesses; we provide a complete … service that begins with a consultation through to implementation and support. We work closely with leading software and hardware manufacturers to provide a complete service to our customers. The Role: You will be primarily working as first line support and will pro-actively monitor, escalate, and pursue outstanding … ensure that they are responded to promptly. The calls are followed through to resolution within agreed services levels, whilst providing the highest level of customer service. Throughout this process you will ensure customers are kept fully informed of the progress of their Helpdesk calls and they are satisfied with more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. Maintaining Qualifications and Updating Criteria: Continuous improvement is more »

Stakeholders: As a key point of contact within the team, you will field inquiries and address concerns from various internal stakeholders, including subject specialists, customer services, and management. Your prompt and effective responses will help ensure smooth operations and stakeholder satisfaction. • Maintaining Qualifications and Updating Criteria: Continuous improvement is more »