Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Apogee Corporation
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customerservice requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Sysco
Job Description Service Desk Analyst Hybrid - Ashford, Belfast or London Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone … portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customerservice and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards More ❯
Doncaster, Yorkshire, United Kingdom Hybrid / WFH Options
Verto People
custom projects involving machine integration and coordinate with internal and external technical teams. Monitor and forecast sales pipeline, track opportunities, and maintain a disciplined sales process. Work closely with service and management teams to ensure customer satisfaction and project delivery. Travel across the UK and Ireland, including overnight stays. Account Manager/Area Sales Manager/Technical Sales … Area Sales Manager, or Account Manager. Background in industrial equipment, automation systems, CNC or CMM machinery is highly desirable. Excellent communication, organisation, and follow-up skills with a strong customerservice focus. Aptitude for mechanical systems, IT literacy, and ability to analyse and progress bespoke projects. Highly self-motivated, organised, and reliable with the discipline to manage a More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MSX International
countries. MSXIs deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. Job Description As an Automotive Technical Support Agent, you will be the key contact between dealers and the manufacturer in case of product-related errors and in contributing to … support authorized repairers (both in written and verbal form) in diagnosing and repairing vehicles using the manufacturers systems and database. We are looking for automotive technical experts with good customerservice and communication skills. In your role as technical support agent for BMW, you will provide expert assistance in the diagnosis of complex technical issues and support the … your own initiative with attention to detail with flexible and proactive personality Personal qualities of integrity, credibility with high-level organizational and time management skills Strong business acumen and customer focus You can learn about the company on the link below:https://us.smrtr.io/42CG5 More ❯