Digital Product Manager - CRM, Data & AI
- Location
- Dorking, England, United Kingdom
roadmap for CRM, customer data, analytics and AI-enabled capabilities. Drive customer acquisition, conversion, retention and lifetime value through data-driven product decisions. Partner closely with Marketing, Engineering, Architecture, Delivery and Digital teams to deliver innovative customer experiences. Prioritise initiatives based on customer value … Experience within travel, e-commerce or other consumer-facing digital businesses. Exposure to multi-brand organisations or group governance structures. Knowledge of data-driven platforms, APIs and modern digital architectures. Experience with AI-powered personalisation, automation or analytics capabilities. Familiarity with platforms such as Microsoft Dynamics ...