1 of 1 Remote/Hybrid Fault Management Jobs in Dorset

faults and incidents Dispatching and scheduling Field Service Engineers Prioritising engineer workloads and responding to urgent faults Keeping internal systems updated with the latest fault information Chasing engineers for updates and attendance details Communicating with customers and providing progress updates Working to agreed Service Level Agreements Monitoring fault management systems and interfaces Supporting the implementation of new EV infrastructure customers and processes Attending customer meetings where required Maintaining up-to-date contract and customer documentation Escalating issues where necessary and taking ownership of incidents through to completion What we are looking for: Previous administration, coordination ...