Monday to Friday Flexible hours Growing company! We are seeking a proactive and customer-focused ITSupport professional to provide 1st and 2nd line support within a busy and growing environment based in Poole. You will work closely with the IT Manager, ensuring users receive a high-quality support service and that IT systems … run smoothly. Key Responsibilities: Provide 1st and 2nd line support to users across the business, both in person and remotely Log, manage, and resolve support requests through the internal ticketing system Escalate complex issues to the IT Manager where required Support the setup, maintenance, and troubleshooting of hardware, software, and network systems Assist with user account … administration, system access, and security controls Maintain accurate documentation of systems, processes, and common issues Contribute to IT projects and system improvements as directed by the IT Manager Skills & Experience Required: IT graduate or equivalent experience in a technical support environment Previous experience in an ITsupport role (1st or 2nd line) desirable Strong More ❯
pension. PLEASE NOTE DUE TO THE LOCATION OF THIS ROLE YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our well-established and family run IT solutions client, who are now looking to recruit a 1 st line ITSupport Engineer to join their growing team. They will offer full training for the … successful candidate. This 1 st line Support Engineer role will suit someone who is passionate about IT, who is tech savvy, enthusiastic and willing to learn.This is a great opportunity for someone who is looking to get a foot in the door and start a career within IT.If you live and breathe IT and IT is … your hobby, then this is the perfect chance to turn that into a career. The role will start with IT admin and then you will be eased into more of a 1 st line support role where you are speaking to clients helping resolve their IT issues. Key Responsibilities of the 1 st Line ITSupportMore ❯
Role: ITSupport Engineer Location: Bournemouth Salary: £30,000 - £34,000 Expanding MSP | Technical Variety | Progression into Cloud & Infrastructure Projects Were partnered with a rapidly expanding MSP in Bournemouth, known for delivering high-quality ITsupport and infrastructure services while building a strong reputation for career development. Theyre looking for an ITSupport Engineer … Azure, networking, and virtualisation all while being supported to progress toward 3rd Line, cloud, or project-focused roles. This is the perfect next step if youre already in ITsupport and want to accelerate your career within a fast-paced, supportive MSP environment. Required Skills: Solid experience with Windows Server, Active Directory & Microsoft 365 Good understanding of networking More ❯
IT Service Delivery Analyst Bournemouth - Hybrid - 3 days a week £39,000 - £42,000 Our client is an industry-leading organisation with a focus on sustainability and delivering social value. They are looking for an IT Service Delivery Analyst to join their team, providing a mix of onsite and remote support to ensure colleagues have the tools … need to work effectively. You'll handle a range of tickets across hardware, software, AV, and Microsoft 365, working within SLA targets to keep services running. You'll also support senior stakeholders, maintain IT assets, and act as a key point of escalation for the service desk, making sure issues are resolved quickly and knowledge is shared across … the team. Ideally, you'll have previous experience with the below, Previous experience in an ITsupport or service desk role Strong troubleshooting skills across hardware, software, and Microsoft 365 Experience working with SLA's and ITSM tools Full clean UK driving licence and access to a vehicle If you meet some of the above requirements, please apply More ❯