Service Desk Analyst - Poole - Hybrid (4 DPW On-Site)
- Hiring Organisation
- Curo Services
- Location
- Poole, Dorset, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 36,000 Annual
technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking … continual service improvement initiatives Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role Experience working within an ITIL-based environment Experience operating against customer SLAs Strong customer service and stakeholder management skills Excellent written and verbal communication skills Strong Microsoft Office skills, including Excel ...