1 to 11 of 11 ITIL Jobs in Dorset

Desk team members when required and Provide enhanced support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: ITIL v3/v4 Foundation qualification is desirable MCP certification would be desirable Knowledge & Experience: 2 years experience of providing team leader support in a similar more »

PowerScale. Proficiency in technologies such as Ansible, Teraform or Python. Excellent problem-solving and communication skills. Certifications such as Dell EMC Proven Professional or ITIL Foundation are a plus. If you are qualified and interested in this position or can refer someone who is, please apply directly or forward your more »

at our developments. Report Generation: Produce regular management reports, maintain an accurate IT asset register, and undertake project work as needed. Person Specification: Education: ITIL v3/4 and CompTIA qualifications are desirable. Experience: 2+ years in building & deploying IT devices, with a solid understanding of sensitive information handling and more »

existing hardware as well as managing and fulfilling requests for hardware & software and development IT Hardware installs. What you'll need to succeed • An ITIL Background would be beneficial • 2+ years of experience in Hardware focused role • Delivery of project activities • Service, Process and End User documentation creation What you more »

service requests. Knowledge & Asset Management: Keep the IT knowledge base and assets up-to-date and in check. Continual Service Improvement: Embrace and implement ITIL best practices to enhance services. Documentation & Compliance: Maintain meticulous records and adhere to company policies, including IT and Health & Safety guidelines. Skills & Experience: A solid … understanding of IT operational support frameworks. At least 2 years of experience in IT support or a similar role. ITIL v4 Foundation and MCP certifications are a plus. Personal Attributes: Organised, logical, customer-focused, and process-driven. A team player with a high level of motivation. Ability to multitask and more »

Winfrith. This is a hybrid role which means there is an opportunity for regular home working. Skills and Qualifications Ability to undertake and achieve ITIL Service Practitioner level certification if not held already, this should be within the first two years of appointment. ICT Security qualifications: - CISMP Certificate in Information more »

pick up new technologies or procedures Good organisational skills and excel at multitasking with the ability to pick up the pace during major outages ITIL v3 Foundation qualified So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of up to more »

support Confident in building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits more »

experience, including defining policies, updating, management and troubleshooting of two or more of the following major vendors; Checkpoint, Palo Alto, Fortinet and Cisco ASA - ITIL Foundation certification/experience of working in ITIL process driven environment - Cisco based SDWAN, MPLS, site to site and remote access (IPSec and SSL) VPN … Support experience of IP telephony and contact centre technologies - Experience in a customer support, service-level based environment and able to demonstrate application of ITIL Excellence in customer service is essential - Understanding of cloud networking (MS Azure preferred). Practical application of corporate security policies, standards, and practices. Experience of more »

for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate with 3rd party more »

you'll handle various aspects of IT support, including incident and request management, knowledge and asset management, and ensuring continual service improvement while following ITIL best practices. You will lead the team to daily tasks involve system checks, documenting processes and end-user guidelines, and adhering to company policies. To … and Microsoft Exchange administration, troubleshooting hardware and software issues, managing web and email filtering permissions, and handling business systems accounts and remote access tools. ITIL v3/v4 Foundation & MCP qualification are desirable. If you have a good IT technical support background and capable of managing a support team - please more »