Service Desk Lead - Hybrid - Up to £40,000
Christchurch, Dorset, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Bond Williams Limited
stakeholders at all levels Monitor performance and report on KPIs Identify and implement service improvements What we're looking for: Previous experience leading a service/help desk team ITIL Foundation certification (v3 or v4) Strong understanding of enterprise applications and service delivery Experience with Jira Service Management or a similar system Excellent communication and problem-solving skills More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted: