2 of 2 Remote/Hybrid IT Support Jobs in Dudley

3rd Line IT Support Engineer

Hiring Organisation
Circle Group
Location
Dudley, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
Line IT Support Engineer - Dudley (2 days WFH) - MSP - up to £42K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Dudley is looking for a 3rd Line IT Support Engineer to join the team. As a leading technology company, you will become … experience/customer facing role Familarity the ConnectWise, HaloPSA or equivalent ITSM tools will be highly advantageous. The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering ...

1st Line IT Support Analyst

Hiring Organisation
Circle Recruitment
Location
Dudley, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £29,000 per annum
Line IT Support Engineer - Dudley (Hybrid) Due to continued growth, a leading technology firm based in Dudley is looking for a 1 Line IT Support Engineer to join the team. Here you will become part of an expanding and reputable organisation dedicated to delivering exceptional services … Desk or field-based role Windows OS 11/10 Active Directory Office 365 Exchange Server experience Group Policy (DNS/DHCP) VPN technologies It would be highly advantageous if the ideal candidate that experience with previous IT Consultancy/MSP experience and backup technologies such as Veeam. ...