improve the way we deal with our Customers. Candidate To be considered for this position the candidate should; Be proficient in the use of Microsoft Project and Office packages. Hold a current SMSTS qualification. Have a high level of Health & Safety Awareness. Hold a current First Aid and Scaffold more »
systems. Advanced diagnosis skills of technical issues related to end user hardware and software and network devices Advanced experience and knowledge of working with Microsoft 365 Platform Advanced knowledge of IT applications, software and hardware Drivers license & own transport Skills needed: Experience using a Ticketing system/RMM Tool … and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/ more »
20.94 Umbrella Location: Annan Hours of work: 7:30am-17:15pm, 4 days per week Applicants must posses the following: - Administration experience - Proficiency with Microsoft Office packages (Word, Excel) - Good attention to detail - Strong verbal and written communication skills - Good stakeholder management skills Role information: - Coordinate internal and external more »