1 to 1 of 1 Microsoft 365 Jobs in Dumfries and Galloway

systems. Advanced diagnosis skills of technical issues related to end user hardware and software and network devices Advanced experience and knowledge of working with Microsoft 365 Platform Advanced knowledge of IT applications, software and hardware Drivers license & own transport Skills needed: Experience using a Ticketing system/… RMM Tool and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider more »