2 of 2 IT Analyst Jobs in Dundee

Together: We celebrate everyone's individuality and work as one team. We Do the Right Thing: We act with kindness, fairness, and integrity in everything we do. We Make It Count: We're quietly brave as we make a difference, every day, for our clients and communities. There has never been a more exciting time to join EQ! Role … overview As an IT Support Analyst your ability to provide support services including fixing and maintaining hardware and software, providing network support and installing I.T equipment is essential. You will excel at maintaining our IT processes and systems, and through your contribution to continuously improving our IT infrastructure, you’ll help to optimise business performance and … your potential and career aspirations at EQ. Key Responsibilities In this role, your aim is to enable EQ to deliver its vision and strategic objectives by: Ensuring that all IT systems and infrastructure are consistently operational and stable to meet their purpose. Diagnosing, repairing and maintaining hardware and software components, setting up and configuring computer networks and providing generalist More ❯

with a global outlook, rooted in its local and national communities. We are known for high-quality teaching and research, providing a stimulating and enriching experience for our students. IT Services Department IT Services is a friendly, vibrant, and fast-moving department focused on delivering excellent customer service and high-quality digital technology services to our staff and … students. Job Opportunity: IT Service Desk Analyst We are seeking to appoint an IT Service Desk Analyst within the IT Service Delivery Team. Reporting to the Senior IT Service Delivery Officer, you will provide professional, customer-focused 1st line IT support for staff and students. You will be responsible for resolving the majority … of incidents and service requests at first contact, covering a wide range of services. The ideal candidate will have previous experience working in an IT support environment, with technical skills supporting users at all levels using PCs, mobile devices, and Microsoft applications. Additionally, you should be empathetic towards users, possess strong communication skills, and be able to explain complex More ❯