4 of 4 Customer Experience Jobs in Durham

summary Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre … drive IVR performance. In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing ...

Customer Success Manager - Existing Customer Growth & Account Ownership Peterlee Office Based Free On-Site Parking Hours: 8:15-5:00 Mon-Thurs, 8:15-3:00 Fri, full-time hours 42,000 - 45,000 DOE + Bonus + Benefits Are you an experienced Customer Success professional … enjoys building strong customer relationships, delivering value and supporting long-term customer success? We're partnering with an innovative, technology-led business to recruit a Customer Success Manager to join their expanding team. This is a newly created role to make your own within a growing division ...

Customer Care Specialist 30,000 + Excellent Benefits Full-Time Fully Office-Based Are you a customer-focused problem solver who enjoys building relationships, troubleshooting issues and making a real difference to the customer experience? We are recruiting for a Customer Care Specialist to join … programme. Free onsite parking. Excellent kitchen facilities, including fresh fruit and coffee. Regular social events and a supportive team culture. The Role As a Customer Care Specialist, you will act as a key point of contact for customers, supporting them with product queries, troubleshooting and ongoing account support. ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...