18 of 18 Customer Experience Jobs in the North East

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Customer Engagements play a key role in delivering consistent and premium customer experience across Aristocrat’s CXS portfolio. This role focuses on strengthening relationships … with venues, improving customer satisfaction, reducing escalations, and supporting the adoption of Aristocrat’s key products through proactive engagement and structured communication. Working closely with the Customer Engagement Manager, this position partners with internal teams across Sales, Operations, and Product to ensure our customers are supported, heard ...

Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer … escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting ...

Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge ...

regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. We are a forward-thinking software and technology provider supporting a diverse customer base with high quality solutions and exceptional service. Our Service Desk plays a critical role in ensuring customers receive timely, accurate, and friendly technical … line support function. You'll lead by example, coach your team, manage workloads, and work closely with the wider business to uphold outstanding customer experience. Key Responsibilities: Lead and mentor the Service Desk team to deliver a high quality support service Oversee ticket allocation, prioritisation, and SLA adherence ...

grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your … security threats are managed and prevented to ensure the integrity of the Mott McDonald IT estate. They are also to maintain high levels of customer service while adhering to Mott MacDonald's policies and procedures. Key duties and responsibilities include: Secuity Operations Management: Manage and monitor operational security activities ...

grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your … responsibilities include: Provide support to the Business Applications team, including but not limited to components of the Deltek ERP suite Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication within the agreed SLA's Work closely with ...

platforms, including the eShop and Amazon Seller/Vendor accounts Develop and execute strategies to drive online sales growth, improve conversion rates, and enhance customer experience Oversee product listings, pricing, promotions, and inventory management across all platforms Analyze performance metrics (traffic, conversion, AOV, ROI) and provide actionable insights … consistent brand presentation and compliance across all digital touchpoints Monitor competitor activity and industry trends to identify new opportunities Requirements Minimum 10 years of experience in eCommerce management, with strong exposure to both eShop platforms and Amazon Hands-on experience with Amazon Seller Central and/or Vendor ...

insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. Stakeholder Leadership … models, or outreach activities). Provide options and recommendations while enabling the business to understand and own its risk decisions. What skills, knowledge and experience will you need? Experience providing analysis, risk assessment, or decision support within complex, multi-team environments ideally in large organisations with distributed accountabilities ...

expertise and input into Business and IT projects, business improvement and change activities.In the role of Business Analyst, you will utilise your knowledge and experience to support the Business to:-• Develop a deep understanding of what is important to our customers, colleagues and business partners in relation … future state reflects industry and technology best practice.• Be aligned with the corporate strategy and proactively identify areas for business improvement that improve customer experience, value for money and realise commercial benefits.• Remain current in relation to business analysis and improvement best practice and evolve the Groups approach ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … coding assistance Ability to build and manage services deployed into Kubernetes, including container configuration and Helm charts Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability & monitoring platforms If youre looking to progress your DevOps career within ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

gaps, and contribute to strategies that maximise capacity and revenue delivery Track competitor activity and provide recommendations to support informed commercial decision-making Skills & Experience Proven experience in a commercial or analytical role, with the ability to turn data into clear business insights Strong analytical skills, with experience … ability to manage multiple priorities effectively Comfortable working in a fast-paced environment with changing demands Advanced MS Office skills, particularly Excel, and experience with at least one BI tool (Power BI preferred) Desirable Experience in forecasting, revenue management, or similar analytical environments A relevant degree or qualification ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth click ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth click ...

play a key role in helping us deliver for our members and colleagues by ensuring we have the right resources in place to meet customer demand across our Customer Division. Role can be based at either our Leeds head office or Newcastle-upon-Tyne, Cobalt Business Park … make a difference Our Planning Optimisation Analyst is responsible for creating and maintaining workload volume forecasts and modelling colleague resource requirements across customer-facing teams. This includes analysing volumes such as new mortgage and savings account openings and translating insights into practical, actionable workforce resource plans. You'll work ...