2 of 2 Microsoft 365 Jobs in Durham

troubleshooting and problem-solving skills. * Knowledge of Incident, Problem and Change Management best practices. Excellent customer service and communication skills. Experience supporting Windows devices, Microsoft 365 and end-user hardware. The ability to prioritise workload and manage multiple support requests. Experience working collaboratively within a technical team. ...

Install, configure and maintain desktops, laptops, Macs, Chromebooks, mobile devices, printers and other IT equipment, ensuring systems remain operational and up to date. Support Microsoft 365, Google Workspace and endpoint management solutions including Microsoft Intune, SCCM and JAMF, assisting with device deployment, software updates and security ...