1 of 1 Remote Operational Stability Jobs in Durham

requires adherence to SLA agreements and process guidelines, with a focus on delivering outstanding service and maintaining clear communication with customers. Core Responsibilities: · Monitor & maintain network devices to drive operational stability. · Fault diagnosis and resolution, providing remote support when required. · Resolve customer queries thoroughly to ensure minimum chance of reoccurrence. · Meeting service level agreements and deadlines. · Delivering a high More ❯