Vendor Performance Consultant
- Hiring Organisation
- 17918
- Location
- Southall, South West London, United Kingdom
Responsibilities Design and implement a vendor performance management framework covering all strategic technology partners Define a standard set of KPIs and metrics (delivery quality, SLA adherence, cost, throughput, roadmap alignment, resourcing, risk) applied consistently across vendors Build processes to aggregate data from multiple sources, including Jira, roadmap/delivery tooling … financial services, telecoms, retail or similar) advantageous Desirable Prior consulting background (Big 4 or boutique strategy/technology consultancy) Familiarity with vendor scorecarding and SLA governance frameworks Experience standing up a PMO or governance function from scratch Contract role, outside IR35, initial 3-6 months assignment, remote first, expect ...