1 of 1 Support Engineer Jobs in Ealing

We’re looking for a proactive and customer-focused IT Support Technician to join a busy school IT team, supporting a large secondary school and a nearby primary school. This is a hands-on role where you’ll deliver high-quality 1st and 2nd line support, maintain a wide range of IT systems, and contribute to key projects … maintenance. Location: Ealing, West London Long term Contract role - full-time (35 hours per week) Salary – equivalent to £25-28k Key Responsibilities Provide 1st and 2nd line IT support to staff and students, both remotely and in person. Manage helpdesk tickets in line with agreed SLAs. Support and maintain Windows 11 devices in a Microsoft Active Directory … platforms. Maintain and update IT asset registers and system documentation. Install, configure, and repair computers, printers, AV equipment, and network components. Assist with the maintenance of Apple network systems. Support networking infrastructure, including switches, Wi-Fi, antivirus, web filtering, and access control systems. Provide technical support at school events such as parents’ evenings and productions. Assist with project More ❯