1st - 2nd Line IT Support Engineer
- Hiring Organisation
- Red King Resourcing
- Location
- West Ealing, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £32000 - £37000/annum
Microsoft 365 including users, mailboxes, permissions and devices Desktop and laptop support across Windows and macOS Basic networking troubleshooting including switches, firewalls and Wi-Fi User onboarding and offboarding Working to SLAs and contributing to service improvements Maintaining clear ticket notes and documentation Tech Environment Microsoft 365, Exchange … Online, SharePoint Windows and macOS environments Entra ID and basic cloud identity management Networking fundamentals including switches, firewalls and Wi-Fi PSA tools such as Autotask You Will Have Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred Good working knowledge ...