2 of 2 Remote Customer Experience Jobs in East Anglia

Are you looking for a remote Customer Experience Manager - 12 Month FTC job? If so, I have a remote based Customer Experience Manager - 12 Month FTC job for a leading specialist in the design, manufacture and support of energy management display and information systems. The remote based Customer Experience Manager - 12 Month FTC will … support continued customer growth, they are seeking an individual to drive success with their clients. The ideal candidate combines strong technical knowledge and commercial acumen alongside project management credentials and the ability to inspire customers. The remote based Customer Experience Manager - 12 Month FTC will have skills/experience: Experience in managing software related deployment … projects and/or Software development. Ability to collaborate with engineering and data science teams, resolving Customer issues and experience of using JIRA, Confluence and Zendesk (or Similar customer support software) Significant experience in a customer facing project management/delivery role Demonstrable experience of working in a SaaS based business and a service More ❯

our mission. This is role for someone who has been already managing a full life cycle of new commercial product development with a passion for delivering engaging and effective customer experiences. In this role you will engage with internal and external stakeholders at all levels. You will be working closely with other teams and the RSCs wider community of … management of assigned NPD (new product development) initiatives. This includes ideation, development, launch, and ongoing optimisation. The ideal candidate will have a strong background in commercial product development, iterative customer centric product development, Some of the main responsibilities: Lead the development of new products and services from concept to launch. Collaborate with subject matter experts, UX designers, and technology … teams to create high-quality, engaging experiences. Develop product roadmaps and manage timelines, ensuring delivery of success outcomes. Conduct and coordinate customer research to identify customer needs, industry trends, and competitive landscape. You will and validate new product ideas through rapid experimentation. Define product strategy, positioning, and value proposition to meet market needs and deliver business return. Work More ❯