2 of 2 Remote Customer Experience Jobs in East Anglia

growing SaaS provider specialising in cloud-based platforms. Established over a decade ago and scaling significantly in recent years, the organisation thrives on great customer experience whilst offering a fun internal culture. This is a rare opportunity to join at a pivotal moment, leading a growing development function … Oversee technical support ticket management and ensure team coverage. Continuous Improvement & Growth Strategy Challenge existing processes and promote continuous improvement. Contribute to post-launch customer support excellence. Support the enhancement of QA practices and standards. Engage in quarterly business-wide meetings to drive collaboration. What Theyre Looking For Essential ...

/week preferred) or remote Salary: £32,000–£35,000 Are you a skilled front-end developer with a passion for CRO and user experience ? We're looking for a mid-level UX Developer to join our digital optimisation team and help us improve our customer journeys through … work reliably across browsers and devices. Analyse experiment outcomes to identify statistically significant results. Work closely with UX, Optimisation, and Digital teams to improve customer experiences. Contribute to the ideation and execution of digital journeys and optimisation tests. Handoff successful tests to production teams for implementation. What ...