1 of 1 Remote Customer Requirements Jobs in East Anglia

benefit our customers and the operational challenges they are designed to address. Alacers current structured, trainer led learning is delivered remotely with travel to customer sites for follow up meetings and to provide handholding support though initial live operation to successful sign off. This role therefore needs a candidate … and pilot new content. The role will also require the ability to set, measure and maintain standards and targets with a clear focus on customer satisfaction, successful learning/project outcomes, user engagement and continuous improvement. It is also vital that the successful candidate keeps themselves and the team … up to date with new features, feeding back customer requirements, testing and evaluating candidate releases and updating training content. The training team will also develop content to accompany and support new versions as they near general release, promoting awareness and adoption of new features. The role and team More ❯