2 of 2 Performance Management Jobs in East Anglia

wider digital transformation and service improvement initiatives. This role would suit an experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. Key Responsibilities As Service … quality end-user support Act as an escalation point for complex technical issues while empowering your team to resolve incidents efficiently Drive service improvements, performance management and continuous improvement initiatives Oversee desktop architecture, end-user device environments and operating system deployments Work closely with infrastructure, security, cloud ...

compliance, and risk management. Reporting & Analytics Drive data-led decision-making at executive and operational levels. Deliver scalable, accessible analytics capabilities. Enable insight-driven performance management frameworks. Data Architecture, Platforms & Engineering Lead transition to modern, scalable, and resilient data platforms. Oversee secure, reliable, and scalable data pipeline architecture. ...