12 of 12 Performance Management Jobs in the East of England

Director and the EPUT Chief Operating Officer (COO) and will provide visible, effective leadership to senior managers and programme colleagues. They will drive robust performance management, oversee capacity planning, and foster a culture of accountability, collaboration and continuous improvement. Patient and staff safety will be central … process based on realistic and agreed demand assumptions, working closely with Directors of Operations across the wider group to ensure alignment. Embed strong governance, performance management and reporting arrangements to support successful delivery. Provide visible leadership throughout implementation and go-live, supporting teams through change and maintaining operational ...

seeking an experienced Director of Engineering to lead one of our full stack engineering teams within the Product & Technology group. This role combines people management with strong project management discipline and Agile practices. You will be responsible for developing engineering talent, managing cross team dependencies, and enabling your … Agile champion for your team. Ensure consistent execution of Scrum ceremonies, track sprint metrics, and refine processes to improve predictability. • Stakeholder & Dependency Management: Build relationships with business stakeholders, Product Management, Design, and partner engineering teams. Communicate status, manage expectations, flag risks early, and coordinate across teams to prevent ...

wider digital transformation and service improvement initiatives. This role would suit an experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. Key Responsibilities As Service … quality end-user support Act as an escalation point for complex technical issues while empowering your team to resolve incidents efficiently Drive service improvements, performance management and continuous improvement initiatives Oversee desktop architecture, end-user device environments and operating system deployments Work closely with infrastructure, security, cloud ...

desk operation, based onsite in Bedford with regular travel to our London office. This role is primarily operational, focused on the day-to-day management, performance and delivery of IT support services across 1st-3rd line. You will be responsible for leading a team of 15 engineers, ensuring … service excellence, strong SLA performance and a consistently high standard of customer support. Reporting directly to the Head of Operations, you will work closely with our Customer Success Managers and internal technical teams to align service delivery with customer expectations and business objectives. Key Responsibilities Full ownership of daily ...

with exposure to software, hardware, IT services, networks, and cyber. As the Supplier Relationship Manager (Vendor Manager), you will lead Supplier/Vendor Relationship Management (SRM) for critical digital and IT suppliers, embedding SRM best practice and driving value from key contracts and partnerships. Key Responsibilities Lead Supplier Relationship … Management/Vendor Management across Digital Services & Solutions Own SRM strategy for key IT and software suppliers and contracts Build strong relationships with senior internal stakeholders and strategic vendors Develop and manage SRM frameworks, SLAs, KPIs, and performance metrics Manage contracts across the full lifecycle, including renewals ...

knowledge of the Zellis suite of products to increase revenue, whilst ensuring that our customers are powered to provide exceptional employee experiences. Executive stakeholder management is key to success for this role. Your ability to influence the buying process from start to finish will be crucial to creating lasting … actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan aligned to your customers that meets the Zellis business ...

shaping operational standards, driving maturity, and ensuring analysts are supported, developed, and set up to succeed.As SOC Operations Manager, you will: Lead, mentor, and performance-manage SOC analysts and team leads, creating a strong, accountable, people-first culture Run SOC operations in a multi-client/MSSP-style environment … processes and CREST-aligned best practices Act as the senior point of contact for customers and internal stakeholders, clearly articulating risk, impact, and SOC performance Maintain operational readiness and contribute to industry accreditations and audits Hold budgetary and resource planning responsibility To secure this role, you must have ...

seeking an experienced Sales Manager to lead and develop the Client Relationship team, ensuring consistent standards of client engagement, commercial performance, and service delivery. In this role, you will be responsible for managing and supporting Client Relationship Coordinators, Client Relationship Managers, and Senior Client Relationship Managers, while overseeing sales … performance, training, and account allocation. You will work closely with senior leadership to ensure the CRM function operates effectively, ethically, and in line with organisational values. Key Responsibilities Team Leadership & Development Line-manage Client Relationship Coordinators, Client Relationship Managers, and Senior Client Relationship Managers. Conduct regular 1:1 meetings ...

oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software … What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building ...

international technology solutions provider. You’ll deliver remote support to enterprise clients across sectors including Finance, Manufacturing, and Retail, ensuring high availability and optimal performance of critical infrastructure. Key Responsibilities Provide 1st and 2nd line remote support for IBM i/Power Systems environments Monitor and manage enterprise systems … senior Service Desk or Operations role Strong IBM i (Power i) expertise in enterprise environments Experience with IBM i OS, BRMS, work & performance management Knowledge of SQL, CL, SSL, key management, virtualisation and HA solutions (e.g. Mimix) Familiarity with monitoring and ticketing tools (e.g. Jira) Excellent problem ...

fast-growing, award-winning ProcureTech scale-up. This is a unique opportunity to work with a market-leading SaaS platform transforming spend intelligence and performance management for global procurement teams. What will you be doing? Own the full sales cycle, engaging Director+ level executives across Finance, Procurement ...