10 of 10 Performance Management Jobs in the East of England

innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Supplier Management, ProductJob Title: Director, Suppler Management Overview Mastercard is a global technology company in the payments industry. Our mission is to power an inclusive, digital economy by making transactions … safe, simple, smart, and accessible. Through secure data, trusted networks, and strategic partnerships, we enable individuals, financial institutions, governments, and businesses to realise their full potential. Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech enabler, MPMS operates a scalable, modular … platform that supports a global portfolio of prepaid programmes, combining innovation with operational excellence. Role Purpose The Director, Program Support and Governance Supplier Management is responsible for overseeing global supplier relationships for Mastercard Prepaid Management Services (MPMS), with a specific focus on the strategic partnership with FIS. This role leads supplier engagement, performance management, and governance More ❯

Manager to join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation. The role is a hybrid role that will include onsite attendance at our office … in Stevenage on a weekly basis You will be responsible for: The day-to-day support of all applications, infrastructure and communications equipment Management of Service Desk, 2nd and 3rd line engineers Working and liaising with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you Creating technical … You will also be required to provide out of hours escalation support to the out of hours engineers every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Proof of management experience, setting objectives and performance More ❯

transactions safe, simple, smart, and accessible. Through secure data, trusted networks, and strategic partnerships, we enable individuals, financial institutions, governments, and businesses to realise their full potential. Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech enabler, MPMS operates a scalable … platform that supports a global portfolio of prepaid programmes, combining innovation with operational excellence. Role Purpose The Program Governance Manager is responsible for leading MPMS product governance and change management processes. This includes seamless delivery and support of program through core governance forums such as the MPMS Monthly Management Meeting, Product Council, DRC, and Change Board. This role … reports to the VP, Program Governance and Vendor Management and contributes to the strategic objectives of the function. The role involves coordinating cross-functional teams, managing workflows, and implementing process improvements to enhance operational efficiency. It requires strong organisational skills, stakeholder engagement, and the ability to adapt to dynamic business environments while ensuring compliance with Mastercards governance standards. Key More ❯

Location: Cambridge Salary: £56000-61500 Contract Type: Permanent We are seeking an experienced Senior Estates & Facilities Manager to join our team and play a pivotal role in the development, management, and operation of Estates and Facilities services. This is a senior leadership position requiring strong technical expertise, strategic thinking, and exceptional people management skills. About the Role You … will lead the Estates & Facilities team, ensuring compliance, efficiency, and continuous improvement across all services. Your responsibilities will include: Asset & Data Management: Oversee BEM Asset Management and condition appraisal processes. Manage SFG20 maintenance specifications and CAFM data. Ensure accurate annual data collection for Premises Assurance Model (PAM). Produce board-level and compliance reports. Governance & Compliance: Develop and … maintain policies, procedures, and accountability frameworks for data and information exchange. Ensure adherence to statutory, health, safety, and environmental standards. Leadership & Performance: Manage directly employed and contracted maintenance providers. Implement performance management processes and promote Trust values of Safe, Kind, Excellent . Drive staff development, training, and annual appraisals. Operational Excellence: Plan and deliver PPM schedules and More ❯

existing and new. Acting as a key point of coordination, the role will help safeguard customer, colleague, and client experiences while supporting the successful rollout of our new workflow management system – NICE. In particular you will help to build and mature the data analytics side of this new system. Benefits 33 days including Bank Holidays. Eligibility for an annual … Enable informed, strategic decision-making with timely and relevant insights. Deliver competitive advantage by identifying market opportunities and risks. Enhance customer experience through personalised journey improvements. Support colleague utilisation, performance management, and engagement through workforce insights. Take full accountability for results, departmental plans, and resource management. Guide resolution of complex issues with cross-functional impact. What we’re … looking for Familiarity of research tools and common office software. Skills in using Power BI, Tableau or similar tools. Proven analytical skills – able to translate analysis into action. Stakeholder management – able to work effectively with key business and client Stakeholders. Proven presentation skills- both verbal and written. With 5+ years of prior experience in similar role providing recommendations for More ❯

Manager Location : CambridgeContract : 6-Month Fixed-Term ContractSalary : £55,000 Role Purpose The Systems & CAFM Development Manager is responsible for leading the strategic development, optimisation and day-to-day performance of the organisation’s Computer-Aided Facilities Management (CAFM) systems and associated digital platforms. The postholder will ensure systems are reliable, user-focused, integrated with wider business tools … and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities/Estates function and drive continuous improvement across all FM systems and processes. Key Responsibilities 1. Systems Management & Development Lead … the configuration, development and ongoing optimisation of the CAFM system to support service delivery, compliance and performance management. Manage system upgrades, patches, integrations and testing to minimise disruption and ensure reliability. Work closely with FM teams to identify system improvements, workflow enhancements and automation opportunities. Maintain system documentation, configuration records and change logs. 2. Data Quality, Reporting & Analytics Develop More ❯

in addition to staff development, coaching and motivation within the team. To be successful in the role you will be a great team leader, able to influence and drive performance in yourself and others, working in a high-pressure environment to tight deadlines and able to meet business objectives. What you'll do Acting as a role model and … environment which is characterised by a positive team spirit. Provide a high level of operational consultancy within the peer group, to internal clients and direct reports, if applicable. Line-management responsibility for the staff within his/her area of responsibility A regular on-site presence is required to ensure regular personal contact with employees Manages, develops, motivates and … coaches team of staff to help ensure the delivery of the function and business targets and implements a performance management solution where required. Assess situations, issues and opportunities and escalate when appropriate. Responsible for managing controllable costs Ensuring the achievement of benchmark KPIs and P&L targets set by the company Prompt, values-based communication of the service More ❯

number of years' procurement experience across Infrastructure & Hardware & Telecoms Ability to work multi-functionally and engage senior colleagues Strong negotiation skills and commercial savviness Knowledge of supplier relationships and performance management as well as category planning experience Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you More ❯

operationalizing key strategic and financial frameworks across various enabling functions. You'll collaborate closely with both strategy and finance leadership teams, ensuring effective long-term planning and robust financial performance management. Your Responsibilities: Strategy Enablement: Support the deployment of a Finance Strategy Enablement Framework, driving benefits and value tracking approaches to ensure understanding and adoption across portfolio teams. Planning … Plans, and periodic forecasting cycles. Portfolio Reporting & Insight: Develop and maintain insightful portfolio reporting and data analysis packs to inform decision-making across leadership forums. Financial Partnership: Manage financial performance, ensuring robust processes for actuals, forecasts, cross-charges, and GL oversight. Continuous Improvement: Identify and implement process enhancements to drive efficiency, transparency, and stronger portfolio controls . Stakeholder Engagement … Collaborate with senior finance, technology, and business stakeholders to align strategy, delivery, and value realization. What You'll Need: Strong background in finance, strategy, change management, or portfolio management within large, complex organizations. Solid understanding of financial planning, reporting, and governance processes. Proven ability to translate strategy into actionable frameworks and reporting outputs. Exceptional analytical and problem-solving More ❯

Identify and escalate potential quality issues, including hygiene and damage concerns. Lead operational functions, making strong decisions to deliver efficient service. Motivate and develop team members through coaching and performance management. Monitor and manage KPI targets to ensure cost-effective and service-focused operations. Experience Operating warehouse equipment such as pallet trucks and forklifts. Familiarity with warehouse systems and … ability to quickly learn new tools. Knowledge of safe systems of work and health & safety procedures. Experience in meeting performance targets independently. Conducting disciplinaries and managing absence reporting. Background in quality and resource management. Skills Strong communication-clear, confident, and tactful at all levels. Excellent problem-solving and critical thinking abilities. High attention to detail and accuracy. Ability to More ❯