Service Desk Engineer
- Hiring Organisation
- Hackajob Ltd
- Location
- Cambridge, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
doing actual technical work, not just processing tickets. A team that listens to you - Work in a focused team where your ideas for improvement are actively sought, and there's space to develop real technical depth. About the role This is a hands-on technical support role with variety … first-touch resolution Troubleshooting and resolving issues across Microsoft 365, Intune/Autopilot, Entra ID, networking, and AV equipment Identifying recurring themes and proposing process improvements to the Technical Operations team Contributing to infrastructure projects and new starter onboarding Maintaining accurate asset records and support documentation What makes ...