Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Belcan Technical Recruiting (UK) Ltd
structured, detail-oriented approach to work with excellent time management. Strong written and verbal communication skills. Self-motivation and the ability to work independently. Experience with ServiceNow, especially Workplace Service Delivery. Familiarity with the ServiceNow SPM module and agile methodologies (desirable). Working knowledge of database management and solid analytical skills. Why Join Us? Be part of a collaborative More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
on the team Are you passionate about delivering exceptional IT services and building strong client relationships? At Computacenter, were looking for a Senior Managed Services Manager to lead the delivery of high-value managed service accounts. Youll be the strategic interface between our clients and delivery teams, ensuring outstanding service performance, commercial success, and long-term … account performance, P&L, contract compliance and risk, strategy alignment between the customer and Computacenter. You'll provide leadership and management of the customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. Together with the Sales team, you will drive growth in the Contractual and Professional … challenges, and how to convert these into opportunities for Computacenter. This looks like: Leadership & Management: Lead and manage the Services teams, ensuring alignment with customer outcomes. Work closely with Delivery Leadership to ensure consistent and high-quality service delivery. Stakeholder Relationships: Cultivate and manage key stakeholder relationships with customers, focusing on services delivered and identifying growth opportunities. Growth More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Interaction - Peterborough
Job Title: ServiceDelivery Manager Location: Peterborough Salary: Up to £45,000 Hours: Monday to Friday, 08:30–17:30 Hybrid Working: 1 day from home per week after probation Employee Benefits Include: Private Medical Cover with Bupa Health Shield – Additional health and wellbeing support Reward Gateway – Access to discounts and wellness perks Enhanced Pension Scheme Life Assurance … Holiday Buy-Back Scheme 21 Days Holiday + Bank Holidays (increasing with service) Long Service Awards 24/7 Employee Assistance Programme (EAP) Free parking Flexible working (Hybrid) offered About the Role Interaction Recruitment is proud to be working with a prestigious Peterborough-based client to recruit for a newly created position: ServiceDelivery Manager – Operational … Administration . This is a fantastic opportunity for a confident and organised leader to improve collaboration, process consistency, and service quality across all operational admin functions. Key Responsibilities Lead and support the Helpdesk Administrator team, ensuring timely and high-quality service Oversee the scheduling of engineer workloads and preventative maintenance Monitor performance and ensure SLA adherence Manage compliance More ❯
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Experis
maintenance of our network, security, and telephony systems. You'll work closely with technical teams and project managers to lead infrastructure projects, support day-to-day operations, and ensure service reliability across multiple Trust sites. This is a key hands-on role where you'll also provide 2nd/3rd line support and take part in the on-call … rota. Key Responsibilities: Maintain and improve network, telephony, and security infrastructure. Lead technical delivery for new IT infrastructure projects. Diagnose and resolve complex network issues. Provide 2nd/3rd line support and assist the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to More ❯