10 of 10 Remote/Hybrid Customer Experience Jobs in East Ayrshire

career development opportunities, including our mentoring scheme, your own annual £500 learning budget \\\ Employee Assistance Programme and wellbeing portal \\\\ \\ We re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will … responsible for defining, scaling and maintaining Soldo s digital B2B customer community strategy and ecosystem. \ \\ \\ Community Strategy \\\ Customer Education & Content \\\ Knowledge Management \\\ Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing \\\\ \\ Experience building and managing B2B customer communities, education programmes and knowledge bases ...

opportunities, including our mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The role We re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will … responsible for defining, scaling and maintaining Soldo s digital B2B customer community strategy and ecosystem. Key responsibilities: Community Strategy Customer Education & Content Knowledge Management Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing Must have: Experience building and managing B2B customer communities, education programmes ...

Customer & Solutions About iProov iProov provides science-based biometric solutions that enable the world s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring … once per week) Comp : Negotiable (Base) + Company Performance Bonus (20%) + Share Options + UK iProov Benefits We are looking for an experienced customer leader to build and scale our Customer Success and Solutions Engineering organisations. This role is responsible for ensuring customers achieve outstanding outcomes from ...

people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc here . Role Overview Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video … creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement ...

them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. How You ll Make An Impact Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them. … effectively routed and efficiently resolved. Manage customer communication and closure accordingly. Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership. Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative ...

looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing … juggle and prioritise different tasks. You re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we re really looking for: Someone with a genuine interest in Chip ...

comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part … team as Twilio s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center ...

valuation was 11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … expected to find profitable, scalable growth through experimentation and data-driven decision making. The ideal candidate is platform agnostic, with proven, hands-on experience across multiple paid channels. You should be as comfortable optimizing for self-serve signups as you are for demo requests and lead quality ...

comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you re part … practices, including automated testing, maintainable code, and thorough documentation. Bachelor s/Master s in Computer Science, Engineering, or related field. 5+ years of experience building and operating cloud-scale backend systems. Strong programming skills in backend languages such as Java or Scala. Experience working with ...

thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate … Move fast: run A/B tests, analyze performance, iterate quickly, and document learnings Elevate experimentation velocity and platform diversity to uncover untapped growth Experience running creative testing and collaborating closely with creative teams on high-performing ads Clear communicator with the ability to write high-intent copy ...