Service Desk Analyst
- Hiring Organisation
- Morson Edge
- Location
- East Grinstead, West Sussex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
software, and networking issues, including remote support. Experience supporting: Microsoft Windows Active Directory Remote working solutions Hardware builds and re-imaging Citrix virtual desktops IP telephony Experience working to Service Level Agreements and performance targets. Excellent communication and customer service skills. Strong organisational and time management abilities. Flexible … Foundation certification or strong working knowledge of ITIL. Experience with Assyst or similar IT Service Management tools. Google Workspace/Gmail support experience. Avaya telephony experience. Microsoft SCCM. SAP support experience. ...