Service Desk Analyst
- Hiring Organisation
- Morson Edge
- Location
- East Grinstead, West Sussex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
required. Represent user needs and operational priorities to wider IT teams. Keep up to date with developments in desktop technologies, products, and processes. Essential Skills & Experience Proven experience working on a busy Service Desk, providing 1st and 2nd line support to at least 250 users. Strong troubleshooting skills … Directory Remote working solutions Hardware builds and re-imaging Citrix virtual desktops IP telephony Experience working to Service Level Agreements and performance targets. Excellent communication and customer service skills. Strong organisational and time management abilities. Flexible, enthusiastic, and self-motivated approach. Well-developed problem-solving skills. Ability to work effectively ...