2 of 2 Remote Customer Engagement Jobs in East London

65K–£70K + Bonus | Salesforce & Pardot Expert | UK Based 🚀 Are you a CRM powerhouse ready to take the reins and shape the future of customer engagement? We’re partnering with a leading brand in the lifestyle sector that’s investing heavily in digital transformation. They’re looking for … a strategic yet hands-on CRM Manager to join their growing team and play a pivotal role in driving customer engagement and retention. 💼 The Role This is a remote-first opportunity (UK-based only), with monthly meet-ups in London . You’ll be the go-to expert … opportunity to build and lead your own team as the function scales. 🎯 What You’ll Be Doing Leading CRM strategy and execution across the customer lifecycle Owning Salesforce and Pardot platforms – this is non-negotiable Collaborating with marketing, sales, and digital teams to drive engagement and conversion Getting More ❯

to deliver large scale workstreams safely, to the required quality standards and within the agreed Budget and planned Timescales, whilst achieving high levels of Customer Satisfaction. Ability to work collaboratively in a partnering environment with our Delivery Partner contractors, internal L&Q departments and other team members and key … regular (weekly) progress update meetings with our Delivery Partner contractors - ensuring that outputs and actions are recorded and complied with by all parties. Strong customer service experience in dealing directly with Residents with empathy and pro-actively resolving any issues/complaints within required timescales. Ability to liaise effectively … and work collaboratively with our Delivery Partner contractors and our L&Q Customer Service team to drive up levels of customer engagement and satisfaction. Strong organisational, time management and prioritising abilities. Good project administration, monitoring, tracking and report writing skills. Effective communication and influencing skills at all More ❯