1 of 1 Remote Customer Service Jobs in East London

of a cross-functional squad, this role serves as the conduit between strategic product vision and operational execution, ensuring that product changes are thoroughly defined, implemented efficiently, and meet customer, business, and regulatory standards What does the job involve? Lead and coordinate day-to-day execution within the feature squad, ensuring that product backlog items are clearly specified and … on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the release of new product features and ensure seamless go-live experiences. Ensure all product development complies with applicable regulations (such … across cross-functional teams Working knowledge of Agile methodologies and sprint-based delivery Understanding of FCA regulatory framework and delivering compliant change Competence & skills Understanding of digital platforms and customer-facing technologies, ideally within investment or financial services Excellent skills in requirements gathering, user story writing, and producing clear documentation for technical and non-technical audiences. Demonstrated ability to More ❯