East London, London, United Kingdom Hybrid / WFH Options
SOUTH WEST RECRUITMENT
Main Purpose of Role We are looking for a permanent Japanese and English speaking Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care … whose flight has been cancelled. You will be responsible for incoming calls/emails and outbound calls for across the full range of airline customer queries. If you are flexible, have a positive attitude, great attention to detail and experience of Amadeus GDS you are probably the one that … areas such as GDPR the DBF Quality Management System and all other systems and soft skills training. About the Company Leading the way in Customer Interaction & process management the company are an international outsourced customerservice provider with 100,000 staff internationally and 112 sites globally. Our more »
East London, London, United Kingdom Hybrid / WFH Options
SOUTH WEST RECRUITMENT
We are recruiting for a permanent CustomerService Advisor to speak both German and English. *Remote for London or Ringwood * Main Purpose of role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English … to German and German to English. To deliver customerservice/excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web … German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £29,286 per annum + bonus Location: *Hybrid for London office* Hours more »
South East London, London, United Kingdom Hybrid / WFH Options
Global Interactive Marketing On-Line Ltd
very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. THE ROLE The primary responsibility of this role is to help create a safe environment for all our customers and continue monitoring their … by helping to identify customers who show signs/behaviours of problem gambling, money laundering or terrorist funding. Duties and Responsibilities: Day-to-day customer reviews: Assessing a customer's behaviour patterns and writing a detailed account of what you see being able to highlight signs of problem … harm or other key indicators of concern. Reviewing financial documents to identify possible indicators of financial harm and affordability. Handle tasks raised by the CustomerService team in real-time (e.g. limit Increase requests/Documentation reviews, Welfare checks etc) Completing timely, efficient, and accurate Due Diligence (DD more »
South East London, London, United Kingdom Hybrid / WFH Options
Global Interactive Marketing On-Line Ltd
very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: As a VIP Account Manager in our VIP management department, you will oversee the growth and retention of our VIP Italian … speaking customer base. Your focus will be on enhancing customer satisfaction and maximizing lifetime value through tailored account management, which includes understanding and addressing individual needs, providing support, fostering loyalty, and managing risk. Duties & Responsibilities: Deliver exceptional service through various channels such as phone, email, and WhatsApp … include evenings and weekends. Serve as the primary point of contact for VIP clients, coordinating with internal teams to resolve any technical, financial, or service issues to ensure a first-class customer experience. Develop customized promotional offers for VIPs, and analyse, optimize, and report on campaign performance. Participate more »