2 of 2 Remote/Hybrid Customer Service Jobs in East London

required. Act as a primary network technical authority during major incidents, coordinating resolution activity across multi-disciplinary teams including infrastructure, security, application, and service management functions. Act as a technical point of expertise, providing advice, guidance, and training to improve and enhance services for end users. Support the Network … resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience and support secure cloud and on-premises environments. Service Management, Automation & Technical Leadership Lead the monitoring, observability, performance and capacity management ...

Technical Support Officer Location: Hackney E8 Pattern : Hybrid Start: ASAP Length : 4 Months + Pay Rates: £21.53 per hour (PAYE) | £29.01 per hour (Umbrella) Service: Building Control Are you an experienced technical support professional with a strong background in local authority planning or building control? The London Borough … Validate building regulation applications, initial notices, amendments, cancellation notices, and dangerous structure notices. Systems Leadership: Serve as the main point of contact for the service area's IT operating systems, GIS, web systems, and electronic document archives. Financial Management: Read complex plans, handle fee calculations, raise invoices, request purchase ...