1 of 1 Remote ITSM Jobs in East London

reduce operational impacts and support UKHSA's critical capabilities in public health surveillance, emergency response, and health inequalities reduction Coordinate the onboarding of new services into UKHSA's ServiceNow ITSM platform, working closely with project teams, service architects, support operations and commercial functions to ensure shared understanding of service responsibilities and performance expectations About us We pride ourselves as being … integrates them seamlessly into the UKHSAs operations. Strong understanding of ITIL best practices, particularly in service transition and service management processes. You will need to have experience working with ITSM tools and processes, including handling incidents, problems, and changes during service transitions. Desirable criteria: Prior experience in leading teams would be advantageous for the Matrix Management role. Selection Process Detail … seamlessly, meeting both business and operational requirements Strong understanding of ITIL best practices, particularly in service transition and service management processes. You will need to have experience working with ITSM tools and processes, including handling incidents, problems, and changes during service transitions. Desirable criteria may be used in the event of a large number of applications/large amount of More ❯