2 of 2 Remote/Hybrid ITSM Jobs in East London

Incident or Crisis Management. Domain Expertise: Deep knowledge of payments infrastructure and financial crime(AML/Fraud) systems. Tech & Frameworks: Strong understanding of modern ITSM, SRE principles, and observability. Regulatory Experience : Comfortable operating and communicating within highly regulated environments. Collaboration & Influence: Ability to translate technical issues for executives and align ...

technical specialists and suppliers to enable effective collaboration Identify, manage and mitigate risks, issues and dependencies across service transitions Coordinate onboarding of services into ITSM platforms (e.g. ServiceNow), ensuring clarity on ownership, support models and performance expectations About us We pride ourselves as being an employer of choice, where Everyone … build capability in service management practices This is not an exhaustive list. Essential criteria ITIL qualification (or equivalent) with practical experience in IT Service Management, particularly Service Transition Demonstrated experience leading service transition activities for digital or technology services Strong stakeholder engagement and communication skills, with the ability to influence ...